Services

Flow supplies innovative and customized, game changing software solutions and consultancy services for the hospitality industry. From hoteliers, for hoteliers. Flow creates movement. We reinvent the industry by focussing on processes (streamlining them), people (training and corporate culture) and product: the ultimate guest experience. Because that’s what we think true hospitality is about: creating unforgettable, personalized experiences for our guests.

By implementing our services and software solutions, you as a hotelier can give a 100 % focus on the needs and wishes of your hotel’s guests. Because that’s what they deserve.

 

What FLOW B.V. does:

| Finance

 

  • Automation: Business Intelligence dash boarding & tools
  • Interim CFO/outsourcing
  • Budgeting
  • Cash Flow prognoses
  • Management information
  • Analysis of the accounting department and processes

| Systems

 

  • Protel PMS:
  • Bookings engine
  • Multi property environment
  • Dash boarding
  • Messenger function
  • Next generation ESB
  • POS: self-order kiosk
  • CRM
  • Proposal Tools & Office 365 implementation (SharePoint)

Visit Protel website

| Building

 

  • Planning & maintenance investments
  • Advice for strategy maintenance & investments (long term)
  • Interior design of restaurants, hotel rooms and public areas

| Operations

 

  • Interim-Management
  • Pre-opening Management
  • Retro planning pre-openings
  • Structure Hotel Operations: SOP’s, checklists & reporting
  • Training Sales: Finance & Hospitality
  • HRM: Recruitment, Interviews, Hiring
  • Development of a strong corporate culture (Core Values)

| Advice

 

  • Feasability studies
  • Finance & Investment
  • Real Estate: buying & selling