protel Air

Protel Air is a 100% web-based cloud solution, designed by hoteliers for hoteliers. Protel Air covers all areas of Front-Office operations to provide the ultimate guest experience.  

Implementing innovative software systems will help you not only to meet your guest’s needs and wishes, but also to exceed them.  

The intuitive interfaces ensure optimal bookings, smooth communication between staff and easy & fast billing. By using protel Air, you increase your resources, reduce costs and increase revenues. 

How?

Because these systems streamline any process, optimise workflows and enable effective communication with your guests. 

Discover how protel’s technology solutions can take your hotel to the highest level. 

 

1. HOTEL RESERVATIONS

  • Easy to use interface and booking process
  • Effortless payment procedure 
  • Information organised logically 
  • Toggle between Checked in, no show, mobile check-In and loads of others with a single click 
  • Advanced search feature with voice to text

2. FRONT DESK

  • Check guests in 
  • Lookup a profile
  • Make a reservation 
  • Change a guest’s room 
  • Check a guest out

 

3. HOTEL BILLING AND INVOICING

  • One-click access to post charges, print invoices and make payments
  • Currency exchange and exchange-rate features 
  • Invoice generation and history 
  • Quick post function for guests, non-stay guests or passer by’s
  • Accounts receivable for incoming payments

    4. HOTEL HOUSEKEEPING

    • Dashboard with vital information
    • Drag-and-drop functionality 
    • Colour coded – for ease of reference 
    • Attendant sheets – to quickly draw up work rosters 
    • Lost and found

     

    5. HOTEL REPORTING AND ANALYTICS

    • More than 60 different reports 
    • Fully customizable 
    • Speciality reporting for MICE
    • Easy to read and analyze

          6. HOTEL MAINTENANCE 

          • Comprehensive maintenance schedule
          • Prioritization tool
          • Actual vs estimated cost analysis 
          • Ticketing system 
          • Job time tracker

           

          7. PROTEL INTEGRATIONS 

          • Revenue analytics
          • Customer relationship analytics
          • Business information integrations
          • Channel management systems 
          • PBX with analytics features 
          • Point of sale systems 
          • And over 1,000 other useful integrations

            8. DATA SECURITY & PROTECTION 

            • Hosted on “Amazon Web Services” conforming with all regulations, standards, and best practices
            • All data is transferred via Hypertext Transfer Protocol Secure (HTTPS)
            • Fully compliant with The General Data Protection Regulations (GDPR)
            • Data integrity and confidentiality are top-of-mind
            • Tokenization – reducing the risk of data breaches and helping to foster trust with guests
            • Fully redundant – improved information protection by protecting against data breaches